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GUIDELINES FOR VENDOR PARTICIPATION IN WIC PROGRAM
Guidelines for Vendor Participation
WIC Program

(7CFR 246, February 27, 2001)
"Effective Immediately"
As an authorized food vendor in the WIC Program, the food vendor agrees to comply with the following rules:
Rule 1: (a) Accept food instruments only if that food vendor's name or the words "ANY AUTHORIZED GROCER" have been entered on the "Pay to the Order of" line on the face of the food instrument.
(b) Refuse to accept food instruments made out to any other store.
(c) Accept food instruments only from participants
Rule 2: (a) Maintain on hand the minimum inventory of supplemental foods in each food category.
  (b) Maintain, for a period of at least three years, records including but not limited to: all inventory records necessary for Federal and State tax reporting purposes, inventory records showing all wholesale and retail purchases; invoices identifying the quantity and prices of specific supplemental foods; sales and use tax returns, and books of account and other pertinent records that are necessary to substantiate the volume and prices charged through food instrument redemption. Cash register receipts without specific identification of the quantity, unit price and supplemental food items purchased will not be accepted as evidence of the supplemental food purchases.
  (c) Provide agents of the State, the WIC Program, and the Comptroller General of the United States access to the records and to all food instruments in the food vendor's possession
Rule 3: (a) Accept food instruments only at the time of actual purchase
  (b) Accept food instruments only for the food items and quantities printed on the food instrument. No substitutions or other brands or items are allowed; including food items, non-food items, cash, or credit, including rain checks.
  (c) Accept food instruments only on or between the "first day to use" and the "last day to use" printed on the face of the food instrument. The food vendor shall not accept any food instruments prior to the "first day to use" or after the "last day to use" dates.
  (d) Redeem all food instruments by depositing them directly into the food vendor's bank account. Food instruments shall not be used in the repayment of debts to other parties. Food instruments deposited by the food vendor must be those cashed by participants at the fixed location and by the business entity authorized by this Vendor Agreement.
  (e) Deposit food instruments within forty-five (45) days of the "first day to use" date, printed on the food instrument.
  (f) Refuse to accept the return of foods purchased with food instruments. These foods may not be returned for cash or credit or be exchanged for unauthorized foods. The food vendor shall not provide refunds or exchanges for supplemental food items purchased with food instruments except exchanges of an identical food item when the original food item is defective, spoiled, or, in the case of infant formula, has a date beyond which the item can be legally sold.
  (g) Upon demand from the WIC Program, pay claims up to and including the full amount of the price for which the food instrument was redeemed as stipulated by the WIC Program.
Rule 4: (a) Ensure the participant signs the food instrument in the presence of the cashier. The food vendor shall not accept pre-signed food instruments without a confirming signature.
  (b) Compare the signature on each food instrument with the signature on the customer's WIC Authorization Folder in the presence of the cashier. Ensure that the customer's signature appears on the WIC Authorization Folder.
  (c) Keep the identity of the participant confidential. Food vendors shall not require participants to provide any personal information other than the participant's WIC Authorization Folder in the process of exchanging food instruments for supplemental food items.
Rule 5: (a) Enter the actual selling price of the specific quantity of supplemental foods on each food instrument at the time of purchase and before the participant signs each food instrument.
  (b) Provide supplemental foods at the current posted price or at less than the current price charged to other customers.
  (c) Maintain prices for supplemental foods that are reasonable and comparable to the prices of other stores of a similar size and type in the same geographic area.
  (d) Not charge sales tax on supplemental foods sold to participants.
  (e) Provide supplemental foods to participants free of any charge.
  (f) Not seek restitution from the participant for food instruments paid or partially paid.
  (g) Post prices clearly visible to all customers for all supplemental foods. Prices shall either be marked on the individual items or posted on the shelves on which the items are placed.
  (h) Provide access to food instruments negotiated but not yet deposited to a WIC Program representative for review upon demand.
  (i) Not give change or allow the participant to purchase additional items when the actual selling price of the specified supplemental foods is less than the maximum dollar amount printed on the food instrument.
Rule 6: (a) Provide to participants during food instrument transactions the same courtesies extended to other customers, including incentives such as items offered through frequent shopper programs, buy-one-get-one-free promotions, cents-off discounts, trading stamps, participation in store raffles, and other discounts and promotions.
(b) Comply with the provisions of Title VI of the Civil Rights Act, which provides for equal treatment of all persons and Federal regulations set forth in Title 7, Code of Federal Regulations, Parts 15, 15a and 15b governing discrimination. The food vendor shall comply with California Government Code Section 12990 (d) and Title 2 CCR, Sections 8103 and 8107 which prohibit discrimination against any person because of race, religion, color, national origin, ancestry, physical handicap, medical condition, marital status, age (over 40), or sex.
  (c) Report any participants attempting to violate WIC Program rules when using food instruments. Report such activities to the State on the form "Grocer Report Concerning WIC Participants," DHS 4007.

Additional Provisions

As an authorized food vendor in the WIC Program, the food vendor shall:

  1. Accept training and other information from the State in carrying out the terms of this Vendor Agreement.
  2. Attend grocer training as required by the WIC Program. The food vendor or a representative of the food vendor must participate in the annual grocer training provided by the WIC Program. In addition, the food vendor or a representative of the food vendor must attend interactive training once every three years. Attendance at required grocer training is a condition for continued authorization under this Vendor Agreement. The WIC Program has discretion to designate the date, time, and location of all interactive training except that the WIC Program will provide the food vendor with at least one alternative date in which to attend such training.
  3. Train and inform all employees who participate in WIC Program transactions or handle food instruments of the food vendor's obligation to abide by the terms of this Vendor Agreement.
  4. Assume legal responsibility for the actions of any and all employees who violate any of the terms of this Vendor Agreement. This responsibility extends to actions of its owners, officers, managers, agents, or employees who violate any terms of the Vendor Agreement.

  5. Not assign or subcontract any food vendor duties under this Vendor Agreement.
  6. Not display or use the acronym "WIC" or the WIC logo. "WIC" and the WIC logo are registered with the U.S. Patent and Trademark Office. They may only be used or displayed by the food vendor on materials prepared and distributed by the WIC Program or with the express written approval of the WIC Program.
  7. Not attempt to influence participants' store selection through solicitation on or in the vicinity of a WIC local agency clinic site.
  8. Accept State adjustments to the purchase price on the food instruments submitted by the food vendor for redemption or rejection of the food instrument for payment to ensure compliance with price limitations applicable to the food instrument.
  9. Accept up to the maximum allowable Department reimbursement as payment in full for the maximum quantity of supplemental food listed on the food instrument.
  10. Agree to follow and adhere to the Administrative Appeals provisions when appealing an adverse action. These provisions are provided for in Title 22 CCR, Section 40751. Specific instructions regarding appeal rights will be provided to the food vendor at the time of notification of disqualification or other adverse action. The following actions are not subject to appeal pursuant to 7CFR 246.18: validity or appropriateness of food vendor authorization criteria; validity or appropriateness of participant access criteria or determination; expiration of a Vendor Agreement; disputes regarding food instrument payments and food vendor claims; disqualification of a food vendor as a result of disqualification from the Food Stamp Program.
  11. Agree to adhere to the purchase price and redemption procedures provided for in Sections 123310 and 123315, California Health and Safety Code as amended by Chapter 21, Statutes of 1999.
Information about the WIC Program is available on the Internet at www.wicworks.ca.gov

12/02
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